Frequently Asked Questions

Everything you need to know about your next favorite deck.

How long will it take for my cards to arrive?

Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-21 business days depending on the destination.

What is your return policy for opened decks?

To maintain the integrity of our products, we only accept returns on unopened and sealed decks within 30 days of purchase. If a deck arrives damaged or with factory defects, please contact our support team for a replacement.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on the weight of the order and the destination country.

Are the cards you sell authentic and brand new?

Absolutely. We only sell 100% authentic, brand-new, and factory-sealed playing cards from reputable printers like USPCC, Cartamundi, and various independent designers.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.